Data Privacy Policy

This privacy policy explains how digitalvexis AS ("we", "our", or "us") collects, uses, and protects your personal data when you visit our website or use our services. This policy is effective as of 1st January 2026.

Data Controller Information

digitalvexis AS is the data controller responsible for your personal data. Our details are:

• Company Name: digitalvexis AS
• Registration Number: 258963147
• Address: Kongens gate 143, 0102 Oslo, Norway
• Email: privacy@digitalvexis.top
• Phone: +47 21 96 31 61

Data We Collect

We collect various types of personal data to provide and improve our KPI reporting automation services. The data collection includes information you provide directly to us and information automatically collected through your use of our website and services:

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request information about our services
• Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referral sources
• Communication Data: Records of your communications with us, including emails, phone calls, and support requests
• Service Data: Information related to your use of our KPI automation systems, including configuration settings and usage patterns
• Marketing Data: Your preferences for receiving marketing communications and your responses to our marketing campaigns

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. We use your personal information for the following purposes:

• Service Provision: To provide our KPI reporting automation systems and related services, including system configuration, maintenance, and support
• Communication: To respond to your enquiries, provide customer support, and send important service-related notifications
• Business Development: To understand your needs better and develop new features and services that may be of interest to you
• Marketing: To send you information about our services, industry insights, and promotional materials (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect our systems, prevent fraud, and ensure the security of your data

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our cookie policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications
• Contract Performance: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: When we have a legitimate business interest in processing your data, such as improving our services or preventing fraud
• Legal Obligation: When we need to process your data to comply with legal requirements

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business and providing our services
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Consent: With your explicit consent for specific purposes

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission and adequacy decisions where applicable.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request transfer of your data to another organisation
• Right to Object: You can object to certain types of processing, including direct marketing
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods vary depending on the type of data and the purpose for which it is processed:

• Contact Information: Retained for 7 years after last contact for business relationship management
• Website Analytics: Retained for 26 months in accordance with Google Analytics retention settings
• Marketing Data: Retained until you withdraw consent or unsubscribe from marketing communications
• Legal Records: Retained for periods required by applicable laws and regulations

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email notification.

Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

• Email: privacy@digitalvexis.top
• Phone: +47 21 96 31 61
• Post: digitalvexis AS, Kongens gate 143, 0102 Oslo, Norway

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable data protection laws.

Last updated: 1st January 2026